Introduction
Welcome to the FAQ section for Intro, the premier dating and matchmaking service for the LGBTQ South Asian community, provided by Find My Partner Inc. Below are answers to some of the most frequently asked questions about our service.
1. General Questions
What is Intro?
Intro is a dating and matchmaking platform specifically designed for LGBTQ South Asians. Our service connects queer Desis from around the world, helping them find meaningful relationships.
Who can sign up for Intro?
Anyone who is 21 years or older and identifies as part of the LGBTQ South Asian community can sign up for Intro.
How do I sign up for Intro?
To sign up, visit our website at www.myintrodate.com, complete the registration form, and submit a government ID and a selfie for verification
2. Account and Verification
Why do I need to verify my identity?
We require identity verification to ensure the safety and authenticity of our users. Verification helps prevent fake profiles and ensures that all users are 21 years or older.
How do I verify my account?
During the registration process, you will be asked to upload a selfie. Our team will review and verify your information, and once approved, you will receive a blue checkmark on your profile.
3. Privacy and Security
How is my personal information protected?
We use SSL encryption to protect your personal information during transmission.
What information is visible on my profile?
Your public profile will display your name, photo, bio, and general information you choose to share. Your partner preferences and other sensitive information are kept private.
What information is visible on my profile?
Your public profile will display your name, photo, bio, and general information you choose to share. Your partner’s preferences and other sensitive information are kept private.
4. Matches and Communication
How do matches work on Intro?
Every day, we show you 5 potential matches based on your preferences. If you and another user express interest in each other, we will put you in touch via email to set up a Google Meet video chat.
What should I do if I feel uncomfortable during a video call?
If you feel uncomfortable or unsafe during a call, you can end the call immediately and report the behaviour to us at queerdesimatch@gmail.com. We take such reports seriously and will investigate.
5. Additional Support
How do I contact customer support?
For any questions or assistance, please contact us at queerdesimatch@gmail.com. Our customer service team is available to help you.
6. Legal and Compliance
What laws and regulations does Intro comply with?
Intro complies with all applicable US and international laws, regarding data protection and privacy.